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Frequently Asked Questions

Do you store files in Correlate, and do I have to move my files to yet another online file storage?

Nope, we at Correlate do not store your files on our computers. What we do, is link to them. That means your files do not leave your Google Drive, OneDrive or hard drive. By using the links in Correlate, you can access them directly from one place, without the need to copy them anywhere first.

I’m concerned about my online privacy, what is your privacy policy

That’s a valid concern, and we take extensive measures to make sure our privacy policy is in accordance to the strict rules of the Norwegian privacy rules. You can read more about this in our privacy policy.

What happened to the old version of Correlate?

Correlate will focus on cloud based file systems and bulid on the concepts from older versions of Correlate. If you have used Correlate in the past, you’ll quickly be familiar with the concepts and able to take Correlate into the new era of online file storage. If you have any questions about legacy versions of Correlate just Contact us and we'll be glad to help!

Are there discounts for Education and Non-profits?

Yes, Correlate is a great tool helping schools and non-profits connect their services while lowering their IT costs. We are proud to offer significant discounts for all education and non-profit organizations. Contact us for info.

Is there a bulk-buy discount?

We have corporate and enterprise arrangements that our pricing team can assist with on a case-by-case basis. Contact us for info.

Can I pay using AMEX?

Yes, we accept all major credit cards, including AMEX, so rack up those points!

How do refunds work?

Contact us at billing@correlate.com and we can work with you to resolve it ASAP.

Is there a minimum contract term?

No! The beauty of our service is that you can cancel anytime you need to — no questions asked.

Have a question for the Correlate support team?

All questions welcome :) If you need help using Correlate or have a question for the Correlate support team don't hesitate, send us your questions below or email us directly at support@correlate.com.




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